Redesigning Clinical Workflows to Return Joy to Patient Care
Returning Joy to Patient Care
Remember how you felt on your first day of medical school?

I remember feeling excited fortunate to embark on a journey into a profession in which I would make a difference in other people’s lives by helping them through some of their most challenging life events.

Through my training and decades of practicing family medicine, there were many times that I felt just that way, that I was making a real difference.

But there were also times that I felt overwhelmed, frustrated by the challenges of entering data into the EHR, angry at the latest requirement from insurers and regulators, and fatigued working hours after I got home at night making sure everything from the day was taken care of properly. Too often I could not fully focus on caring for my patients.

How do you feel now when you leave the hospital or clinic each day?

Do your scales tip more toward frustration and anger, or do you go home each evening calm and satisfied that you were able to make a difference?

By developing a Lean management system and culture, you can eliminate many of the barriers and frustrations to providing great patient care in a supportive environment.

You can Return Joy to your work and to your personal life. I encourage you to embrace this approach.

If you have questions about it, feel free to contact me. I am happy to help.
Preventing Physician Burnout – We Must Do More

Preventing Physician Burnout – We Must Do More

One year ago tomorrow, yes on Christmas Day 2016, our book “Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine” was published on Amazon. A few weeks later the Kindle edition became available. In the past year about 2000 people have purchased copies. That’s a start, and we’d like to… Continue Reading

Eliminate frustrations to prevent physician burnout

Eliminate frustrations to prevent physician burnout

Does your work to reduce physician burnout include work to eliminate frustrations? This week I was working with a health system that is committed to reducing physician burnout. I had a number of meetings, including one with the medical group dyad leadership team. This team includes physician leaders and their administrative partners at the manager,… Continue Reading

Physician Burnout Driver #3 – Insufficient Reward

Physician Burnout Driver #3 – Insufficient Reward

Today’s posting takes a deep dive into the third driver of physician burnout – Insufficient Reward.  When most of us think about the reward we receive from work, we first think about compensation.  Most doctors are paid relatively well.  Pay is an extrinsic reward.  Many will argue that what they are paid is not worth… Continue Reading

ENABLING A PHYSICIAN-LED VISION

ENABLING A PHYSICIAN-LED VISION

Here is another vignette from our book Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine. I share it as a case study in physicians successfully addressing the second driver of burnout – Lack of Control – which I discussed in my post last Sunday. While not explicitly identifying their… Continue Reading

Removing Frustrations, Preventing Burnout

Removing Frustrations, Preventing Burnout

Here is the second in a series of vignettes from our book Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine.  In this post we’ll learn how, by removing frustrations from patient care, a small practice has dramatically reduced the burnout driver of work overload. Northeast Georgia Physicians Group (NGPG)… Continue Reading