Servant Leadership – Asking Questions, Not Giving Answers

Servant Leadership – Asking Questions, Not Giving Answers

Servant Leadership is alive and well among effective Lean leaders in Europe. This past week I had the good fortune to give a presentation on “Preventing Physician Burnout” at the 3rd Annual Lean Healthcare Transformation Summit Europe in Brussels.  It was a great meeting with 300+ attendees from 17 countries all committed to transforming health… Continue Reading

Financial Impact of Physician Work-Life Balance

Financial Impact of Physician Work-Life Balance

This posting is for the CFOs. Why should CFOs care about physician work-life balance? It’s common knowledge that physician burnout rates are increasing every year. It’s less common knowledge that satisfaction physicians with their work-life balance(WLB) is decreasing at a faster rate than burnout is increasing. In most professions satisfaction with WLB is increasing. Not… Continue Reading

HIMSS17 – Preventing Physician Burnout by Fixing the EHR

HIMSS17 – Preventing Physician Burnout by Fixing the EHR

I’m on my way to HIMSS17 today, along with over 40,000 other great people who are dedicated to improving informatics in healthcare. This includes health IT professionals, clinicians, executives, and vendors from around the globe. HIMSS17 is filled with educational sessions, the latest in IT products, and a plethora of opportunities to network. There is… Continue Reading

Filed Under: EHR
Denver Health: Engaging Physicians through Engaged Leadership

Denver Health: Engaging Physicians through Engaged Leadership

Last Sunday I discussed the sixth driver of burnout – Conflicting Values.  Today’s posting is a vignette from our book, Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine, and discusses Denver Health’s Lean journey.  As CEO of Denver Health, Dr. Patty Gabow engaged Simpler Consulting to coach her and her… Continue Reading

Conflicting Values – Physician Burnout Driver Number Six

Conflicting Values – Physician Burnout Driver Number Six

Today’s Posting on Conflicting Values is the sixth and final in my series on the drivers of physician burnout as described in The Truth About Burnout by Maslach and Leiter.  Physicians place great value in their ability to provide compassionate quality care to their patients.  Health system leaders similarly proclaim a dedication to compassion and… Continue Reading

Front Line Connections

Front Line Connections

Last Sunday I focused on the fifth driver of burnout – Absence of Fairness. Leaders can increase the sense of fairness with front line connections to caregivers by being present in the clinical areas to understand the challenges first hand.  Of course, rapidly solving problems is key to making people feel that they are being… Continue Reading

Absence of Fairness – Burnout Driver #5

Absence of Fairness – Burnout Driver #5

Today marks the fifth entry in my weekly series reviewing the six key drivers of burnout described in Maslach and Leiter’s classic book The Truth about Burnout – Absence of Fairness.  They state “A workplace is perceived to be fair when three key elements are present: trust, openness, and respect.”  This makes intuitive sense.  When… Continue Reading

Enabling Physician Leadership – Oregon Medical Group

Enabling Physician Leadership – Oregon Medical Group

As part of my ongoing series on the drivers of physician burnout, and examples of provider organizations that are taking action to reduce those drivers, today’s post is a vignette from our book, Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine, featuring a group that has focused on physician… Continue Reading