PANDEMIC RECOVERY FOR HEALTH SYSTEMS, HOSPITALS, AND MEDICAL GROUPS
Enhance Organizational Resilience
Address the Drivers of Burnout
Activate Clinician Engagement
A 5-Step Guide to Empowering Clinicians To Create the Practice They Love While Aligning With Enterprise-Wide Success
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System Focus: Rebuilding and Retaining the Healthcare Workforce
A New Leadership Model for a New Era
By Bruce D. Cummings, M.P.H., Paul DeChant, M.D., M.B.A., and Michael O’Brien, Ed.D.
Burnout is the manifestation of dysfunction in the workplace, not a classified medical condition. Many healthcare organizations focus too much on trying to enhance the resilience of employees rather than making fundamental changes to reduce the drivers of burnout. This article discusses ways in which healthcare organizations can address the root causes of burnout, not just the symptoms.
SEEKING SOLUTIONS TO
Burnout is an indication of underlying organizational dysfunction.
Effectively addressing burnout requires a comprehensive strategy that operates at the enterprise, departmental, and individual levels.
This NEJM Catalyst Roundtable event brought together four experts, all deeply engaged in reducing physician burnout from different perspectives, to share in a robust discussion.
Christina Maslach, PhD, an icon in the field, one of the original researchers into burnout, and developer of the Maslach Burnout Inventory
Tait Shanafelt, MD, a practicing oncologist, a leading researcher in physician burnout internationally, and the first Chief Wellness Officer at Stanford University Medical School
Karen Weiner, MD, MBA, a practicing pediatrician and the CEO of the Oregon Medical Group, a 150-physician group practice that has reduced rates of physician burnout below 15% over the past five years
Paul DeChant, MD, MBA, a former practicing family physician, former CEO of the Sutter Gould Medical Foundation, and co-author of Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine
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