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Burnout is a failure of the organization, not of the clinician working in that organization.

Basically it comes down to this - when leaders who respect and care for their people, their people are more satisfied and better engaged.

When things change daily, a daily huddle is vitally important to keep up with the pace of change.

O'Neill also believed in the importance of every human being as a driver for organizational greatness.

A daily huddle of the C-level executive team will ensure rapid problem solving.

The Pandemic Has Changed Everything. This is an opportunity to transform broken relationships between executives and clinicians.

How your organization comes out of this in six to twelve months depends on how well you were prepared beforehand and how well you respond.

"A workplace is perceived to be fair when three key elements are present: trust, openness, and respect."

“Most executives don’t know what burnout is or how to prevent it. Leaders must understand burnout and the organizational factors . . .

The model creates a process and structure by which front-line workers (both clinical and non-clinical) identify current and potential proble

Intrinsic rewards are deeply tied to respect. “Respect is like air. If you take it away, it’s all people can think about.